Terms & Conditions
Terms and Conditions
Welcome to www.lightworkscreations.co.za ("the Website"). By accessing or using the Website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, you must not use this Website.
1. Definitions 1.1 "We," "us," and "our" refer to Lightworks Creations. 1.2 "You" and "your" refer to any user or visitor of the Website. 1.3 "Content" means any text, images, videos, graphics, or other materials provided on the Website.
2. Use of the Website 2.1 You agree to use the Website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use of the Website. 2.2 You may not engage in any activity that could harm the Website, its functionality, or its reputation.
3. Intellectual Property
3.1 All Content on this Website, including but not limited to text, graphics, logos, and images, is the property of Lightworks Creations or its licensors and is protected by intellectual property laws.
3.2 You may not reproduce, distribute, or otherwise use the Content without our express written permission.
4. Products and Services
4.1 The Website may display products and services for sale. All descriptions, pricing, and availability are subject to change without notice.
4.2 We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.
4.3 Each of our products is individually handcrafted, ensuring a unique charm and character. Please note that variations in lighting, angles, and final product finish may result in slight differences from the images displayed on our website.
5. User Accounts
5.1 To access certain features of the Website, you may be required to create an account. You are responsible for maintaining the confidentiality of your login details.
5.2 You agree to notify us immediately of any unauthorized use of your account.
6. Delivery
6.1 The delivery options depend on the final weight of the order and the area of delivery.
6.2 Should we have immediate stock available, delivery takes 3 to 4 working days for regional or metro areas, excluding Cape Town, which takes 1 to 3 days.
6.3 Deliveries are done using various courier services.
6.4 While we pack items securely and do our utmost to limit damages due to handling, we cannot take responsibility for damages that occur during transport.
6.5 Damages must be reported within 3 working days of taking delivery. Please include photos of the box and the affected products.
7. Limitation of Liability
7.1 To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or any Content, products, or services provided.
7.2 We make no warranties or representations about the accuracy, reliability, or completeness of the Content.
8. Third-Party Links
8.1 The Website may include links to third-party websites. We do not endorse or assume responsibility for any third-party content or practices.
9. Privacy Policy
9.1 Your use of the Website is also governed by our Privacy Policy, which is incorporated into these terms by reference. Please refer to point 13 for details
10. Modifications to Terms
10.1 We reserve the right to modify these terms at any time. Your continued use of the Website following any changes constitutes acceptance of the revised terms.
11. Governing Law
11.1 These terms are governed by and construed in accordance with the laws of South Africa. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of South Africa.
12. Contact Information
12.1 For any questions or concerns about these terms, please contact us at [email protected] or WhatsApp 063 814 2938
13. Privacy Policy and POPIA Compliance
13.1 We are committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA).
13.2. By using our website, you consent to the collection, storage, and processing of your personal information as outlined in our Privacy Policy.
13.3 Personal information will only be used for Lightworks Creations business purposes and will not be shared with any third parties, except for the purpose of deliveries.
13.4. You have the right to access, correct, or request the deletion of your personal information.
14. Cookies.
This website uses cookies to enhance user experience. By continuing to use the website, you consent to our use of cookies as outlined in our Privacy Policy.
Thank you for visiting Lightworks Creations. We appreciate your support and look forward to serving you!
